|
Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
|
|
|
Use this library to view sample workflows and a data model for the configuration management program.
|
|
|
Use this blueprint to create a configuration management program that provides immediate value.
|
|
|
Use this template to create a project charter to launch the configuration management project.
|
|
|
Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational...
|
|
|
Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...
|
|
|
Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.
|
|
|
Use this tool to implement and continually improve upon your event management process.
|
|
|
Use this template to help define your event management handoffs to other service management practices.
|
|
|
Use this tool to define your workflow for adding new events to track. This cookbook includes the considerations you need to include for every tracked event as well as the...
|
|
