|
Use this tool to standardize the delivery of high-demand infrastructure services.
|
|
|
This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.
|
|
|
Use this template to develop the first iteration of your service delivery process.
|
|
|
This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.
|
|
|
Use this tool to estimate the cost of repeatable infrastructure services.
|
|
|
Build a mind map of the services offered by IT Infrastructure & Operations based on this example.
|
|
|
Determine the best strategy for publishing your disaster recovery plan using this tool.
|
|
|
This quick guide is designed to help you build a business case to implement a change management process.
|
|
|
This template includes all the procedures that CAB members will follow during the change approval process.
|
|
|
Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...
|
|
