Infrastructure & Operations

Flowchart SOP Template (DRP)

Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...

Desktop Virtualization Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of six leading desktop virtualization solutions. Before sitting down with vendors, use this tool to narrow the vendors to a...

Network Architect

The Network Architect's role is to develop and maintain the high-level design plan for the overall logical and technical network architecture. This individual will...

WAN Connectivity Chart

Get up to speed on what's available on the WAN connectivity market using this information chart.

WAN Assessment Template

Use this template to guide you through the process of documenting and assessing WAN connectivity.

User Acceptance Testing Checklist

User acceptance testing is one of the final stages of the application lifecycle before deployment. Use this checklist to help control and manage the user acceptance...

Potential Impact of the Euro Crisis on IT Departments

Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe don't see this as...

Cisco Collaboration Summit 2011 Wrap-Up

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts...

Virtual Appliances Can Deliver Physical Appliance Performance

As every new generation of hardware brings performance boosts--especially faster processors, RAM, and solid state drives--virtual appliance vendors are taking advantage...

VMworld 2011: VMware Platform Is About the Whole Infrastructure

Three or four years ago keynotes and announcements at VMworld were all about cool server tricks. Today, as VMware seeks to be an infrastructure cloud platform, servers...
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