Infrastructure & Operations

Storyboard: Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.

Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.
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Legacy Technology Watchlist

This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...

Roadmap Workshop Breakout Templates

Use these templates to gather information in preparation for building your infrastructure roadmap.

Emerging Technology Radar

Analyze the value and readiness of emerging technologies for your organization as part of your annual technology roadmapping process.

Infrastructure Roadmap Stakeholder Survey

Quantify and compare the relative importance of various business priorities as they relate to IT infrastructure.

Create a Game Plan to Implement Cloud Backup the Right Way

The cloud isn’t a magic bullet for backups. Build a strategy that fits your needs and mitigates critical cloud challenges.
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Cloud Backup Implementation Game Plan Tool

The tool will assist you in evaluating the value of cloud backup for specific candidate data sets, readiness to target backup at the cloud, compare the TCO of the cloud...

Storyboard: Create a Game Plan to Implement Cloud Backup the Right Way

There is a lot of hype and a lot of fear around targeting backups at the cloud. Complete this blueprint to get a sense of the real risks and rewards of cloud backup.

Service Desk Case Study of Olmsted Medical Center

Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. Info-Tech Research Group...
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