Infrastructure & Operations

Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

Document Management Checklist

Use flowcharts and checklists to create effective SOP documents.

Network Backup for Atlanta Data Center – Backups Example

Use flowcharts and checklists to create effective SOP documents.

Checklist SOP Template

Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.

Flowchart SOP Template (DRP)

Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...

Desktop Virtualization Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of six leading desktop virtualization solutions. Before sitting down with vendors, use this tool to narrow the vendors to a...

Network Architect

The Network Architect's role is to develop and maintain the high-level design plan for the overall logical and technical network architecture. This individual will...

WAN Connectivity Chart

Get up to speed on what's available on the WAN connectivity market using this information chart.

WAN Assessment Template

Use this template to guide you through the process of documenting and assessing WAN connectivity.

User Acceptance Testing Checklist

User acceptance testing is one of the final stages of the application lifecycle before deployment. Use this checklist to help control and manage the user acceptance...
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