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The integrity and quality of data and evidence used to inform decision making is central to both the short-term and long-term health of the organization.
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To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...
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Flowcharts provide an at-a-glance view, ideal for disaster scenarios where pressure is high and rapid upward communication is critical. Similarly, flowcharts are also...
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Use checklists to streamline step-by-step procedures. Checklists are ideal when writing for experienced staff who just need a reminder of what to do, not how to do it.
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Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...
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Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to...
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A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...
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This tool will help you develop a retention and disposition schedule for the information in your enterprise.
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Use this template to help create a Request for Proposal (RFP) that lists a collaboration platform's features according to enterprise requirements.
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Define policies around information retention and destruction in order to ensure compliance.
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