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Top Change Management Tips for ERPImplementation Success
Travis Duncan, research director, emphasizes the critical role of effective change management in ensuring ERP implementation success. Duncan explains that preparing and supporting staff through the transition is key, as resistance to change can significantly impact project outcomes.
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Apple Vision Pro Is Here. Don't Expect It in Your Workplace Any Time Soon
Brian Jackson, principal research director, discusses the potential workplace impact of Apple's Vision Pro. Jackson highlights the device's innovative features but also notes its high price and current lack of business applications. He suggests that while Vision Pro introduces exciting possibilit...
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Insurance Has the Data to Tap Generative AI for a CX Overhaul
David Tomljenovic, principal research director, examines the impact of generative AI on insurance customer service, advocating for its potential to revolutionize traditional processes. Tomljenovic explores how generative AI can enhance customer interaction and streamline service delivery, signali...
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Gen AI’s Impact on Chemical & Pharmaceutical Manufacturing
Shreyas Shukla, Principal Research Director, explores Gen AI's transformative role in chemical and pharmaceutical manufacturing, highlighting its potential to enhance productivity across various areas like supply chain optimization and product design.
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Booming Data Analytics and AI Exacerbating Tech Talent Shortage: Survey
Nick Kozlo, research director at Info-Tech Research Group, discusses the ongoing tech talent shortage exacerbated by the rapid adoption of data analytics and AI. Kozlo emphasizes the importance of balancing machine automation with human talent, advocating for a workplace that integrates AI withou...
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Should the CIO Be Solely Responsible for Keeping AI in Check? Info-Tech Weighs In
Brian Jackson, principal research director at Info-Tech Research Group, highlights the surprising expectation that CIOs should solely manage AI responsibilities. Jackson suggests a more collaborative approach involving business leaders to align AI with business outcomes. The article also covers t...
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Top 12 Data Observability Use Cases
Chris Dyck, research practice lead at Info-Tech Research Group, discusses the crucial role of data observability in enhancing data quality, management, and governance within organizations. Dyck emphasizes the importance of gaining insights into data quality, behavior, and performance to ensure re...
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Info-Tech Analyst, VMware Partner Denounce Broadcom’s New Channel Strategy
John Annand, research practice lead at Info-Tech Research Group, shares insights on the implications of Broadcom ending the VMware partner program, a move that shocked the IT channel community. This decision affects various stakeholders, from resellers to infrastructure service providers like Whi...
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2023: The Year Generative AI Governance Came Into Its Own
Brian Jackson, principal research director at Info-Tech Research Group, highlights the critical need for AI governance in the digital workplace, especially with the rise of generative AI. Jackson emphasizes that organizations must now establish responsible AI frameworks that reflect their values ...
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