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Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...
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Use this storyboard to align projects within your IT change management lifecycle.
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This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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This storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder...
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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Use this library to view sample workflows and a data model for the configuration management program.
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Use this template to build a policy for the configuration management program.
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This is a sample workflow that you can use as a starting point for building a process for continual improvement.
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