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For many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means...
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Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.
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Misalignment between IT change management and project management leads to headaches for both practices. IT leaders must involve project management throughout the change...
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Use this storyboard to align projects within your IT change management lifecycle.
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This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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IT Operations continue to be challenged by increasing needs for scale and speed. We’ve seen Agile evolve into DevOps, then different “xOps” that are too many to count....
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Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In...
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Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.
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Use this template to build a policy for the configuration management program.
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