Infrastructure & Operations

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...

Asset Security Policy

This template will assist your organization in developing an IT asset security policy.

Audit Defense Maturity Assessment Tool

This template will examine the maturity of your current audit preparedness and software asset management practices.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind

Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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Infrastructure Roadmap Technology Assessment Tool

This tool evaluates new technologies for inclusion on the roadmap.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 3: Identify a Content Management Solution

This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.

Standard Operating Procedures Project Roadmap Tool

Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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