|
This storyboard provides an end-to-end process to effectively acquire infrastructure services, from developing your requirements to developing the RFP, to managing the...
|
|
|
Read this Executive Brief to understand why acquiring infrastructure services should be treated differently than acquiring infrastructure products.
|
|
|
Costs are often the main impetus for developing a new mobile strategy. Use this tool to reveal the true cost of your mobile strategy.
|
|
|
The server backup policy protects data from loss or destruction in IT departments within companies. Without a server backup policy, a company’s assets are not as safe as...
|
|
|
Summarize the achievements and next steps from the initial SLA project in this eye-catching template.
|
|
|
Validate your current state. Develop a project roadmap. Create the internal SLA.
|
|
|
Document current IT operational procedures. Identify the metrics to track.
|
|
|
Create a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go.
|
|
|
Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
|
|
|
Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
|
|
