Infrastructure & Operations

PC Power Management Policy

The power management policy defines the roles of all employee groups as well as their responsibilities when it comes to power reduction; additionally, this policy...

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.

Effectively Acquire Infrastructure Services

Most organizations are good at procuring IT products, but few are truly good at acquiring infrastructure services. According to an Info-Tech survey, approximately 42% of...
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Vendor Management Template

Use this vendor management template to track your communications with the vendor and prepare for regular service reviews.

Service Acquisition Planning and Tracking Tool

Use this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress.

Effectively Acquire Infrastructure Services – Phase 4: Manage the Contract, Transition, and Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you review your SLAs and develop a plan to transition the service and manage the vendor.

Vendor Question Organizer Template

Use this vendor question organizer template to organize questions your vendors have regarding your RFP and your responses.

Effectively Acquire Infrastructure Services – Phase 3: Manage Vendor Questions and Select the Vendor

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you manage the activities surrounding vendor questions and score your responses to...

Effectively Acquire Infrastructure Services – Phase 2: Assess Requirements and Build the RFP

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you assess your service requirements and build an RFP.

Effectively Acquire Infrastructure Services – Phase 1: Develop the Procurement Strategy and Process

This phase of the blueprint, Effectively Acquire Infrastructure Services, will help you develop an acquisition approach, strategy, and timeline.
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