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John Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service...
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Use this decision tool to determine whether to schedule an onsite, virtual, or hybrid meeting.
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Use the template checklists in this tool to identify and assign your own tasks to support your organization's return to the workplace post-COVID-19.
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A handy, one-page reference to help your employees run better virtual and hybrid meetings.
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On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.
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On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.
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Backup and recovery operations was once a set-it-and-forget it design architecture with a static reference architecture. Then along came the cloud, disrupting everything...
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On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...
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On June 18, 2021, Aspect Software briefed Info-Tech on the rationale behind its merger with Noble Systems to found Alvaria. Aspect and Noble announced the merger on May...
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On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon’s full UCaaS...
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