|
Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.
|
|
|
Use this tool to help you identify trends and patterns in your ticket data to action improvement initiatives.
|
|
|
Avoid the pains of ticket analysis by standardizing your ticket data and ticket data analysis to improve service desk processes.
|
|
|
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer...
|
|
|
In this storyboard, we have compared the partner program of the top three cloud service providers (AWS, Microsoft, Google), helping IT service providers to choose the...
|
|
|
Use this poster as a visual aid to guide users toward the best communication channel for different message types.
|
|
|
Identify your organization's key meeting challenges and best practices to fix them.
|
|
|
Hybrid, virtual, or in person – set meeting best practices that support your desired meeting norms. Begin to run better meetings by identifying your meetings' current...
|
|
|
Meetings are hard enough when everyone is in person, never mind when they're virtual or hybrid meetings.
|
|
|
The pandemic introduced many to the importance of running meetings well, whether they are held in person, remotely, or in a hybrid delivery model. You have an opportunity...
|
|
