Infrastructure & Operations

RingCentral Video Launches, a Departure From Its Zoom Partnership

RingCentral has launched RingCentral Video, a videoconferencing service integrated into its unified communications platform. This is a move that steers the company away...

Atlassian Acquires Helpdesk Tool Halp

Atlassian has acquired Halp, a real-time helpdesk tool that integrates with Slack. With the broader context of this move being Atlassian and Slack’s strategic alliance,...

Dropbox Deepens Integration With Zoom and Adds Support for Saving Meeting Recordings

Software that facilitates enterprise file synchronization and sharing (EFSS) is always key to getting work done, but now, with many businesses operating under the...

Blockchain-Based Voatz Loses West Virginia After Security Researchers Raise Concerns

Voatz offers a promising mobile internet voting platform backed by blockchain technology and with good intent. But scrutiny from security experts caused West Virginia –...

Software for Virtual AGMs and Shareholder Meetings

Remote annual general meetings and shareholder meetings have certain end-user requirements that cannot be fully met by standard go-to web conferencing tools. Explore what...

Virtual Conferences and COVID-19: Early Lessons Learned

COVID-19 has left conference conveners with essentially three options: cancel, reschedule, or go online.

Acronis Cyber Protect Cloud Turns Managed Service Providers Into Managed Security Providers

More than ever, cybersecurity solutions are core to any MSPs offering. No longer should technology service providers be farming this out to dedicated security providers....

Microsoft Teams Cookbook – Section 2: Teams for End Users

Get end users on board with this series of how-tos and common use cases for Teams.

Microsoft Teams Cookbook – Section 1: Teams for IT

Understand best practices for governance of the Teams creation process and Teams rollout.

Microsoft Teams Cookbook – Sections 1-2

Use Info-Tech's Microsoft Teams Cookbook to successfully implement and utilize Teams.
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