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IT must quickly identify the must-dos to allow a safe return to the office. During this webinar we will go through how to build a prioritized roadmap for safe reopening...
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Verizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted...
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The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.
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Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...
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The Build Procedure Template is an outline for you to document the steps for software and hardware builds, enabling technical teams to install it the same way each time.
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Use the Release Management Deployment Tracker to standardize the release and deployment schedule and ensure the appropriate information is documented effectively each...
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This phase of the blueprint will help you determine desired goals for release management to ensure both IT and the business see the benefits of implementation.
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This phase of the blueprint will help you take a holistic and comprehensive approach to effectively designing and building releases and getting everything right the first...
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In simple terms, release planning puts all the pertinent pieces in one place and defines the what, why, when, and how a release will happen.
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This workflow library will help your team walk through the release management lifecycle and map out what happens at each stage.
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