|
ManageEngine has released version 10.5 of ServiceDesk Plus MSP, with a new UI and new features including MSP Business Dashboard, Time Sheet, and field service management.
|
|
|
This template provides a framework for a comprehensive policy in the case of a pandemic breakout within your region and the business continuity guidelines that can be set...
|
|
|
ServiceNow promises to make in-house ServiceNow development a little easier by directly integrating with Microsoft’s popular Visual Studio Code editor.
|
|
|
The force is not with Microsoft after a US federal judge ordered the company to stop work on its $10 billion Joint Enterprise Defense Infrastructure (JEDI) contract with...
|
|
|
If you are responsible for your organization’s business continuity plan (BCP), expect to get a call from senior leadership soon about your readiness for a potential...
|
|
|
Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.
|
|
|
Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
|
|
|
Zerto 7.5 adds support for Azure Active Directory Managed Service Identity (MSI), which simplifies authentication to Azure services while improving security.
|
|
|
ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.
|
|
|
Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...
|
|
