Storyboard

Identify the Components of Your Cloud Security Architecture – Phase 4: Cloud Security Strategy Planning

This part of the blueprint Identify the Components of Your Cloud Security Architecture explores additional considerations when moving to the cloud – in particular, the...

Staff the Service Desk to Meet Demand – Phases 1-3

This storyboard will help you measure and track your workload and ticket trends over time to determine the best approach to optimize your service desk staffing to meet demand.

Take Control of Infrastructure and Operations Metrics – Phases 1-2

Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...

Take Control of Infrastructure and Operations Metrics – Phase 2: Build Strategy

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you make an action plan for your metrics and communicate to CIO and IT staff.

Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...

Accelerate your Automation Processes – Phases 1-2

Navigating your way through various automation tools can be a difficult challenge. Choosing the right project according to business needs is essential for IT to provide...

Equip Managers to Adopt Inclusive Leadership Behaviors

Use this training deck to introduce managers to inclusive leadership behaviors. Customize this training deck with your organization's D&I initiatives and internal...

Recruit and Retain People of Color in IT – Phase 2: Retain People of Color in IT

Your retention plan needs to focus on employees that are underrepresented in your workplace. Ensure that diversity enhances your employees’ experiences and promotes...

Recruit and Retain People of Color in IT – Phase 1: Recruit People of Color in IT

The impact of not having different backgrounds represented in the tech industry negatively impacts business outcomes. Improve your recruitment process to attract and...

Recruit and Retain People of Color in IT – Phases 1-2

Follow through with your commitment to diversity by leveraging straightforward tactics. This will help you build a targeted recruitment and retention plan to attract and...
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