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Achieve Digital Resilience by Managing Digital Risk – Phases 1-2

In a world dominated by rapid digital development, every risk is a digital risk. Risk no longer exists in isolation within the IT or audit department. Digital risk exists...

2021 CIO Priorities Report – The Five Priorities

Use Info-Tech’s 2021 CIO Priorities Report to prepare for the uncertainty of the year ahead.

2021 CIO Priorities Report: Priority 5 – Keep Emerging Technologies in View

Keep an up-to-date view of emerging technologies to enable resilient planning, and capitalize on and deploy leading-edge innovations as the business requires.

2021 CIO Priorities Report: Priority 4 – Establish Capacity Awareness

Capacity awareness facilitates resilience by enabling proactive planning through usable resourcing data. With this data, CIOs can make better decisions on what can be...

2021 CIO Priorities Report: Priority 3 – Strengthen Organizational Change Management Capabilities

At its heart, resilience is having the capacity to deal with unexpected change. Organizational change management can help build up this capacity.

2021 CIO Priorities Report: Priority 2 – Refocus IT Risk Planning

Get proactive about the supply chain challenges your department may face in the year ahead.

2021 CIO Priorities Report: Priority 1 – Create an Appropriate Budget Reserve

Identifying and planning sources of financial contingency will help ensure CIOs can meet unforeseen and emergent operational and business needs throughout the year.

Deliver a Customer Service Training Program to Your IT Department Storyboard

This project includes advice for managers on how to successfully deliver training and how to embed the habits afterward. It also directs managers on how to use...

Embrace Business- Managed Applications – Phase 1: State Your Objectives

This phase of the blueprint, Embrace Business-Managed Applications, will help you define reasonable business-managed applications objectives and metrics and identify...

Embrace Business-Managed Applications – Phase 2: Design Your Framework & Governance

This phase of the blueprint, Embrace Business-Managed Applications, will help you select a management approach for your applications, develop an appropriate governance...
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