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Manage your Active Directory from the service desk by controlling provisioning, updating, and deprovisioning resources with clean data. Juggle proper security oversight...
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Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.
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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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Responding and recovering quickly from unplanned incidents is a critical path to become a trusted partner for the business. This storyboard will walk you through the...
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Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Review the three critical phases of a successful SharePoint ECM project: governance, information architecture, and migration.
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Take a step-by-step approach to create data models that provide business value and are linked to business capabilities and processes.
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Each situation is different. Use the migration options and sample plans to decide which transition option works best for your project.
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Set the foundations for findability, compliance, and personalized user experience by organizing and labeling SharePoint content.
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Ensure that user experience drives the SharePoint solution by assembling decision-making and communication channels.
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