- Organizations rely on team-based work arrangements to provide organizational benefits and to help them better navigate the volatile, uncertain, complex, and ambiguous (VUCA) operating environment.
- This is becoming more challenging in a hybrid model as interactions now rely less on casual encounters and now must become more intentional.
- A high-performing team is more than productive. They are more resilient and able to recognize opportunities. They are proactive instead of reactive due to trust and a high level of communication and collaboration.
- IT teams are more unique, which also provides unique challenges other teams don’t experience.
Our Advice
Critical Insight
IT teams have:
- Multiple disciplines that tend to operate in parallel versus within a sequence of events.
- Multiple incumbent roles where people operate in parallel versus needing to share information to produce an outcome.
- Multiple stakeholders who create a tension with competing priorities.
Impact and Result
Use Info-Tech’s phased approach to diagnose your team and use the IDEA model to drive team effectiveness.
The IDEA model includes four factors to identify team challenges and focus on areas for improvement: identity, decision making, exchanges within the team, and atmosphere of team psychological safety.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
10.0/10
Overall Impact
Client
Experience
Impact
$ Saved
Days Saved
Edmonton Regional Airports Authority
Guided Implementation
10/10
N/A
N/A
We have engaged with Jane Kouptsova to have her conduct the Team Effectiveness workshop for our technology business branch at EIA. After collecting... Read More
Zimmer Biomet
Guided Implementation
9/10
$12,599
5
Great trainings and Great material. Looking forward to the opportunity to work together again in the future.
First Ontario Credit Union Ltd.
Guided Implementation
9/10
$20,500
5
I think we had some great conversation and reviewed some very relevant tools to enhance my team leadership. I look forward to diving deeper into th... Read More
Zodiac Pool Systems LLC
Guided Implementation
8/10
N/A
2
Workshop: Improve IT Team Effectiveness
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Assess the Team
The Purpose
Determine if proceeding is valuable.
Key Benefits Achieved
Set context for team members.
Activities
Outputs
Review the business context.
Identify IT team members to be included.
Determine goals and objectives.
Build execution plan and determine messaging.
- Execution and communication plan
Complete IDEA Model assessment.
- IDEA Model assessment distributed
Module 2: Review Results and Action Plan
The Purpose
Review results to identify areas of strength and opportunity.
Key Benefits Achieved
As a team, discuss results and determine actions.
Activities
Outputs
Debrief results with leadership team.
Share results with team.
- IDEA assessment results
Identify areas of focus.
Identify IDEA Model activities to support objectives and explore areas of focus.
- Selection of specific activities to be facilitated
Module 3: Document and Measure
The Purpose
Review results to identify areas of strength and opportunity.
Key Benefits Achieved
build an action plan of solutions to incorporate into team norms.
Activities
Outputs
Create team charter.
- Team Charter
Determine action plan for improvement.
- Action Plan
Determine metrics.
Determine frequency of check-ins.