IT Talent Trends 2024
Enhancing the human in the age of automation.
IT leaders aiming to build and keep successful teams in 2024 must understand and plan for:
- Changing workforce dynamics: Giving employee experience center stage
- Minds and machines: Enhancing human-AI collaboration
- People over place: Cultivating a hybrid work culture
- Nexus of skills: Navigating a multidisciplinary IT landscape
Our Advice
Critical Insight
In the IT workplace of today (because the IT workplace of the future is here now), balance is critical. Whether looking at bringing together AI and people, in-office and remote work, technical and soft skills, or productivity and employee wellbeing, IT leaders must find the right balance for both their organizations and their employees.
Impact and Result
- A concise, executive-ready trend report
- Data and insights from IT organizations from around the world
- Steps to take for each of the trends depending on your current maturity level
- Links to in-depth Info-Tech resources and tools
IT Talent Trends 2024
Enhancing the Human in the Age of Automation
Humanity in the face of automation
The information technology industry is at a crossroads: a coming together of machine advancement and human effort when a significant portion of day-to-day work can be automated, freeing up human resources for tasks uniquely suited to a human skill set. IT leaders must remain vigilant: alongside shiny, promising technology is an increasing demand from the people in our workplaces to be treated with humanity and allowed to grow and contribute as humans as well.
Don't expect machines to replace your people and don't treat your humans like machines.
In the IT workplace of today (because the IT workplace of the future is here now), balance is critical. Whether looking at bringing together AI and people, in-office and remote work, technical and soft skills, or productivity and employee wellbeing, IT leaders must find the right balance for both their organizations and their employees.
This trend report will walk you through currently emerging themes in four areas:
- Changing workforce dynamics: Giving employee experience center stage
- Minds and machines: Enhancing human-AI collaboration
- People over place: Cultivating a hybrid work culture
- Nexus of skills: Navigating a multidisciplinary IT landscape
Jane Kouptsova
Research Director
People & Leadership
Info-Tech Research Group
Nick Kozlo
Research Director
People & Leadership
Info-Tech Research Group
IT Talent Trends 2024: The Trends
To make the most of your technology, look first to your people.
- Trend 1 - Changing workforce dynamics: Giving employees experience center stage
- Trend 2 - Minds and machines: Enhancing human-AI collaboration
- Trend 3 - People over place: Cultivating a hybrid work culture
- Trend 4 - Nexus of skills: Navigating a multidisciplinary IT landscape
Methodology
Info-Tech's IT Talent Trends 2024 survey collected responses from August to October 2023. The online survey received 379 total responses from a variety of organizational sizes, industries, and IT departments.
Survey Demographics
|
Size of Organization |
|
|
250 or fewer employees |
25.6% |
|
251 to 1,000 employees |
25.0% |
|
1,001 or more employees |
49.4% |
|
Seniority |
|
|
Owner / President / CEO |
2.4% |
|
C-Level Officer |
20.4% |
|
VP-Level |
8.7% |
|
Director Level |
26.5% |
|
Manager/Supervisor |
30.4% |
|
Team Member |
5.8% |
|
Contractor/Consultant |
5.8% |
|
Workforce Representation |
|
|
Unionized |
18% |
|
Partially Unionized |
26% |
|
Non-Unionized |
56% |
|
Industry |
|
|
Arts, Entertainment, and Recreation |
1.3% |
|
Construction |
1.3% |
|
Educational Services |
8.3% |
|
Finance and Insurance |
12.5% |
|
Healthcare and Social Assistance |
10.1% |
|
Information and Cultural Industries |
3.7% |
|
Management of Companies and Enterprises |
1.6% |
|
Manufacturing |
10.4% |
|
Mining, Quarrying, and Oil and Gas Extraction |
2.1% |
|
Professional, Scientific, and Technical Services |
17.9% |
|
Public Administration and Other Services |
17.9% |
|
Real Estate and Rental and Leasing |
2.1% |
|
Retail Trade |
1.1% |
|
Transportation and Warehousing |
4.5% |
|
Utilities |
4.5% |
|
Other |
2.7% |
|
IT Department |
|
|
Application Development |
6.5% |
|
Business Relationship Management |
3.1% |
|
Data and Business Intelligence |
1.8% |
|
Enterprise Architecture |
8.6% |
|
Infrastructure and Operations |
15.1% |
|
Project Management |
11.6% |
|
Security |
5.1% |
|
Senior Leadership |
29.8% |
|
Service Desk |
5.1% |
|
Vendor Management |
0.7% |
|
Other |
9.6% |
Survey respondents' organizational demographics
In which country or region is your organization's headquarters?
N=379
| Country/Region | # of Respondents | Country/Region | # of Respondents |
| Africa | 32 | Latin America | 13 |
| Australia | 15 | Mexico | 8 |
| Canada | 54 | Middle East | 9 |
| China | 1 | Netherlands | 2 |
| Germany | 3 | New Zealand | 3 |
| Great Britain | 27 | Other Asia | 11 |
| India | 7 | Other Europe | 27 |
| Japan | 2 | United States | 165 |
Organization's Operating Budget & Revenue
n=374
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
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