2021 IT Talent Trend Report
The volatility in 2020 forced IT leaders to change the ways of work and how they manage talent.
- In March 2020, many organizations were forced to switch to a virtual working world. IT enabled organizations to be successful while working from home. Ultimately, this shift changed the way that we all work, and in turn, the way IT leaders manage talent.
- Many organizations are considering long-term remote work (Kelly, 2020).
- Change is starting but is lagging.
Our Advice
Critical Insight
- Increase focus on employee experience to navigate new challenges.
- A good employee experience is what is best for the IT department.
Impact and Result
- The data shows IT is changing in the area of talent management.
- IT has a large role in enabling organizations to work from home, especially from a technological and logistics perspective. There is evidence to show that they are now expanding their role to better support employees when working from home.
- Survey respondents identified efforts already underway for IT to improve employee experience and subsequently, IT effectiveness.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
Client
Experience
Impact
$ Saved
Days Saved
Digital Armour Corporation
Guided Implementation
10/10
$9,919
2
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 1-phase advisory process. You'll receive 1 touchpoints with our researchers, all included in your membership.
- Call 1: Our analysts will explain the findings in the trend report and help you figure out how to apply the insights to your own organization.
Contributors
- Daniel Milei, CIO and Director, Information Technology, County of San Luis Obispo
- Sharon Leventhal, Senior Strategy Analyst, Lee County Clerks of Courts
- Lisa DiDonato, CIO, Lee County Clerks of Courts
- Ken Libutti, CIO, Palm Beach State College
- Zach Loch, CIO, East Carolina University
- Aaron Kennedy, Director of Technology Services, City of Bakersfield
- 1 Anonymous Contributor
- 273 survey participants
Drive Adoption and Sustain Transformational Change
Build an Annual IT Talent Strategy
Lead Staff through Change
Build an IT Succession Plan
Mitigate Key IT Employee Knowledge Loss
2020 IT Talent Trend Report
Pandemic Preparation – The People Playbook
The Complete Manual for Layoffs
Streamline Your Workforce During a Pandemic
2021 IT Talent Trend Report
IT Diversity & Inclusion Tactics
Leading Through Uncertainty Workshop Overview
Leadership Workshop Overview
Design and Sustain a Purposeful IT Culture
The Accessibility Business Case for IT
Communicate Any IT Initiative
Effective IT Communications
Initiate Digital Accessibility for IT
Improve IT Team Effectiveness
Build a Regular CEO IT Update Package
CIO Time Study
IT Talent Trends 2024
Crack the Code to Successful Transformation Management
Chart Your Path: From Enterprise Architect to the Next CIO
Reputation Equals Revenue: Why Reputation Matters to IT as a Professional Service
Strengthening the CIO Brand: From Perception to Reality
Adaptive IT Leadership
IT Talent Trends 2025