Tagged - service desk

Internal Communications Plan

Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.

Employee Recognition Nomination Form

Use the Employee Recognition Nomination Form for employees to nominate their peers to be recognized.

Mentoring Program Guidelines

Use the Mentoring Program Guidelines Template to help you document your mentoring program.

Mentoring Agreement Template

Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.

Application Maintenance Business Case Presentation Document

This template will structure your business case to stakeholders for your application maintenance optimization initiatives.

Application Maintenance Resource Capacity Assessment

This tool will provide you with the means to determine your organization's current resources allocation to maintenance tasks, projects, and other tasks.

Application Maintenance Operating Model Template

This template will serve as your standardized process document of your application maintenance practice.

Streamline Application Maintenance

Your maintenance practice is crucial to supporting applications and the business operations they support, yet is not given the resources or oversight it requires. Use...
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Application Maintenance Maturity Assessment

This tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices.

Service Desk Efficiency Calculator

The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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