Implement Crisis Management Best Practices – Executive Brief

Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.

BCP Project Roadmap Tool

Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.

BCP Relocation Checklists

Use this tool to plan for and coordinate a business relocation to an alternate site or work-from-home.

Business Continuity Teams and Roles Tool

Track business continuity teams, roles, responsibilities, and key vendors/suppliers.

BCP Pilot Results Presentation

Present initial results from your pilot BCP project and next steps for your BCP initiative.

BCP-DRP Maintenance Checklist

Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.

Webinar: Develop a Technical Skills Sourcing Plan

At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.

Shift-Left Strategy

Use this template to document the strategy to shift service support left.

Shift-Left Prerequisites Assessment

Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.

Shift-Left Stakeholder Buy-In Presentation

Use this template to build the business case and get everyone on board with the shift-left optimization initiative.
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