|
Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
|
|
|
Present initial results from your pilot BCP project and next steps for your BCP initiative.
|
|
|
Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.
|
|
|
At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.
|
|
|
Enterprise Connect’s virtual conference and expo for 2020 featured a wide variety of sessions on communications and collaboration for the enterprise. In this fourteenth...
|
|
|
On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations,...
|
|
|
On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the...
|
|
|
Use this template to document the incident management process workflow and identify where opportunities for shift left exist in the process.
|
|
|
This is phase 3 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
|
|
|
Use this template to document the process through which users will interact with the self-service portal to resolve their issue.
|
|
