- The email marketing market is very mature and most features are now commodity or integrated into other marketing solutions.
- If you must select a standalone email marketing solution, focus on price and other market differentiators, such as location-based marketing.
Our Advice
Critical Insight
- The market is fragmented into two camps: products that excel at being cheap and cheerful for small enterprises, and those with advanced features that target mid- and large-sized organizations.
- Vendors are catching up in their social and mobile features, and basic social and mobile capabilities are becoming commodity.
- Location-based marketing is the newest differentiator today. With more users reading emails only on a mobile device, the idea of where the customer “is” rather than “lives” is becoming increasingly important for marketers.
Impact and Result
- Shortlist top email marketing vendors and their products based on requirements for newer trends such as social, mobile, and location-based marketing.
- Save time and money by using Info-Tech’s Vendor Landscape to compare and contrast the major email marketing vendors, and then create a shortlist of the most appropriate vendors.