Infographics
& Thought Models

An infographic is a collection of imagery, data visualizations like pie charts and bar graphs, and minimal text that gives an easy-to-understand overview of a topic.

Wireframe Your Generative AI Solution Design thumbnail

Wireframe Your Generative AI Solution Design

Use Info-Tech's design methodology to align technical solutions with organizational needs.

Stop Wasting Time Evaluating Commoditized Products and Services thumbnail

Stop Wasting Time Evaluating Commoditized Products and Services

Exponential IT will drive all organizations toward simplified procurement processes for commodity products and services.

Mapping Success thumbnail

Mapping Success

Empower local governments through strategic geographic information systems (GIS) implementation.

Plan Your IT Monitoring Journey thumbnail

Plan Your IT Monitoring Journey

Assess your need for observability.

Build a Holistic Data Strategy for Your Healthcare Organization thumbnail

Build a Holistic Data Strategy for Your Healthcare Organization

Develop a data strategy to become a data-driven organization and maximize the value of data.

Deliver Engaging Portfolio Reports With Power BI thumbnail

Deliver Engaging Portfolio Reports With Power BI

Help executive decision-makers lead from a position of knowledge.

Standardize the Service Desk thumbnail

Standardize the Service Desk

Build a solid foundation for future IT service improvements

Develop a Comprehensive IAM Improvement Strategy thumbnail

Develop a Comprehensive IAM Improvement Strategy

A successful identity and access management program is built on solid foundational processes.

Optimize Enrollment Management for K-12 Education thumbnail

Optimize Enrollment Management for K-12 Education

Understand the value an effective enrollment management system can bring to schools and districts.

Build a Market-Ready iGaming Strategy thumbnail

Build a Market-Ready iGaming Strategy

Don’t leave your online casino strategy up to chance.

Redefine Enterprise Architecture for Smart Manufacturing thumbnail

Redefine Enterprise Architecture for Smart Manufacturing

Build the right strategy to adopt smart technologies in manufacturing.

Adaptive IT Leadership thumbnail

Adaptive IT Leadership

Info-Tech LIVE 2024: Keynote Presentation

Leverage Metrics and Benchmarks to Evaluate LLMs thumbnail

Leverage Metrics and Benchmarks to Evaluate LLMs

Navigate the LLM marketplace to find models that meet your needs, minimize costs, and maximize performance.

Explore Healthcare Enterprise Large Language Model Solutions thumbnail

Explore Healthcare Enterprise Large Language Model Solutions

A buyers guide for ambient AI scribe and revenue cycle management solutions.

Understand Modern Cybersecurity Solutions for Manufacturing IT & OT thumbnail

Understand Modern Cybersecurity Solutions for Manufacturing IT & OT

Use intelligent defense software and continuous monitoring to maintain operational integrity.

Drive a Fit-for-Purpose IT/OT Convergence Improvement Plan for Your Utility thumbnail

Drive a Fit-for-Purpose IT/OT Convergence Improvement Plan for Your Utility

Assess the state of your IT/OT convergence maturity and get ready for the inevitable end state.

Secure Your Perimeterless Network thumbnail

Secure Your Perimeterless Network

Build an effective tooling strategy based on zero trust security principles.

Explore AI and AI-Related Use Cases for Credit Unions and Small Banks thumbnail

Explore AI and AI-Related Use Cases for Credit Unions and Small Banks

Unlock value-driven AI use cases to transform your organization.​

Explore the Art of the Possible for Exponential IT thumbnail

Explore the Art of the Possible for Exponential IT

As technology moves exponentially, so must your entire organization – led by IT.

Prioritize AI Use Cases for Education thumbnail

Prioritize AI Use Cases for Education

Address the potential of AI to transform education.

Build an Annual IT Talent Strategy thumbnail

Build an Annual IT Talent Strategy

A strategic approach to enable the IT workforce.

Get Ready to Deliver AI Services thumbnail

Get Ready to Deliver AI Services

Leverage your existing capabilities to deliver competitive offerings in the new AI services Industry.

Modernize Your Identity Authentication Practices thumbnail

Modernize Your Identity Authentication Practices

Securely manage your identities and improve your authentication based on risks.

Build an Autonomous Security Delivery Roadmap thumbnail

Build an Autonomous Security Delivery Roadmap

Let AI drive real-time risk decisions to combat the exponentially increasing cyberthreat.

Establish a Vendor Management Roadmap to Succeed With Autonomous Technologies thumbnail

Establish a Vendor Management Roadmap to Succeed With Autonomous Technologies

Mature your vendor management initiative (VMI) to get the most from your vendors and next-generation technologies.

Revitalize Fan Engagement for Events and Premium Suite Sales thumbnail

Revitalize Fan Engagement for Events and Premium Suite Sales

Leverage proven success strategies from adjacent industries for the sports & entertainment industry.

Build Your Data Quality Program thumbnail

Build Your Data Quality Program

Quality data drives quality decisions.

Elevate Your Service Capabilities to Drive Enterprise Value thumbnail

Elevate Your Service Capabilities to Drive Enterprise Value

Build a roadmap to shift from IT-centric to enterprise service management practices and drive toward an Exponential IT future.

Core Systems Replacement in Government thumbnail

Core Systems Replacement in Government

Adopting a holistic approach and a strategic shift-left mindset

Prepare for AI Regulation thumbnail

Prepare for AI Regulation

Understand current AI legislative initiatives and prepare your organization for future AI regulations.

Navigate the HIPAA Landscape thumbnail

Navigate the HIPAA Landscape

Understanding policies and best practices for privacy and security compliance in alignment with evolving regulations.

Establish a Roadmap for Integrated and Dynamic Risk Management thumbnail

Establish a Roadmap for Integrated and Dynamic Risk Management

Up your risk management game to tackle exponential technology risks.

Define a Data Practice Strategy to Power an Autonomous Enterprise thumbnail

Define a Data Practice Strategy to Power an Autonomous Enterprise

Deliver the processes, capabilities, and technologies to service AI’s demand for data

Build Your Exponential IT Product Practice thumbnail

Build Your Exponential IT Product Practice

Build an actionable product practice roadmap that drives enterprise results.

Transform PPM to Optimize Value From Every Investment thumbnail

Transform PPM to Optimize Value From Every Investment

Develop a game plan for integrating AI into your PPM practices.

Build a Reporting and Analytical Insights Strategy thumbnail

Build a Reporting and Analytical Insights Strategy

Deliver actionable business insights by creating a business-aligned reporting and analytics strategy.

Consider Agile for Banking thumbnail

Consider Agile for Banking

Understanding the core elements of Agile and its suitability with other methodologies in banking.

Implement an Adaptive System for IT Financial Management thumbnail

Implement an Adaptive System for IT Financial Management

Pave the way for exponential technologies with agile financial practices

Priorities for Adopting an Exponential IT Mindset in the Retail Industry thumbnail

Priorities for Adopting an Exponential IT Mindset in the Retail Industry

Adopting Exponential IT is critical for business growth and sustainability.

Priorities for Adopting an Exponential IT Mindset in the Wholesale Industry thumbnail

Priorities for Adopting an Exponential IT Mindset in the Wholesale Industry

Adopting Exponential IT is critical for business growth and sustainability.

AI in Retail & Wholesale Loss Prevention thumbnail

AI in Retail & Wholesale Loss Prevention

Using game-changing technology to transform loss into leadership.

Priorities for Adopting an Exponential IT Mindset in Local Government thumbnail

Priorities for Adopting an Exponential IT Mindset in Local Government

Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

Build a Software Quality Assurance Program thumbnail

Build a Software Quality Assurance Program

Build a robust strategy and ensure quality is at the core of everything you do.

Priorities for Adopting an Exponential IT Mindset in the Utilities Industry thumbnail

Priorities for Adopting an Exponential IT Mindset in the Utilities Industry

Adopting Exponential IT is critical for resilience and adaptability.

Build Your AI Solution Selection Criteria thumbnail

Build Your AI Solution Selection Criteria

Get to the right questions with a look through the buyer’s lens.

Transform Manufacturing by Mitigating the Challenges of Industry 4.0 and 5.0 thumbnail

Transform Manufacturing by Mitigating the Challenges of Industry 4.0 and 5.0

Overcome stagnation by decoding the complexities of Industry 4.0 and 5.0.

Priorities for Adopting an Exponential IT Mindset in K-12 Education thumbnail

Priorities for Adopting an Exponential IT Mindset in K-12 Education

Adopting Exponential IT is critical for relevance and resiliency in today’s environment.

Priorities for Adopting an Exponential IT Mindset in the Gaming & Hospitality Industry thumbnail

Priorities for Adopting an Exponential IT Mindset in the Gaming & Hospitality Industry

Adopting Exponential IT is critical for business growth and sustainability.

Priorities for Adopting an Exponential IT Mindset in the Sports & Entertainment Industry thumbnail

Priorities for Adopting an Exponential IT Mindset in the Sports & Entertainment Industry

Adopting Exponential IT is critical for business growth and sustainability.

Priorities for Adopting an Exponential IT Mindset in Federal Governments thumbnail

Priorities for Adopting an Exponential IT Mindset in Federal Governments

Adopting Exponential IT is critical for driving innovation, efficiency, and value for citizens.

(Re)Calibrate Your IT Workforce for AI thumbnail

(Re)Calibrate Your IT Workforce for AI

Align your workforce with the evolving landscape of AI technology.

Priorities for Adopting an Exponential IT Mindset in Higher Education thumbnail

Priorities for Adopting an Exponential IT Mindset in Higher Education

Adopting Exponential IT is critical for relevance and resiliency in today’s environment.

Analyze Your ITSM Ticket Data thumbnail

Analyze Your ITSM Ticket Data

Take a data-driven approach to service desk optimization.

Build a Water Utility Digital Twin Roadmap thumbnail

Build a Water Utility Digital Twin Roadmap

A tactical plan for enhancing your capability development.

Unify IT in the Education Sector thumbnail

Unify IT in the Education Sector

The intersection of local insight and organizational excellence.

Bring Your Factory to Life With Smart Manufacturing 5.0 thumbnail

Bring Your Factory to Life With Smart Manufacturing 5.0

Using human-technology synergy to drive exponential growth and productivity.

Harmonizing Complexity: Control Tower Integration thumbnail

Harmonizing Complexity: Control Tower Integration

Providing manufacturers with real-time integrated supply chain views for quick decision-making.

COPS Business Reference Architecture thumbnail

COPS Business Reference Architecture

Business capability maps, value streams, and strategy maps for community-oriented policing services (COPS).

Overcome the Barriers to Enable Exclusive Premium Experiences thumbnail

Overcome the Barriers to Enable Exclusive Premium Experiences

Info-Tech Research Group & Association of Luxury Suite Directors (ALSD) 2023 Survey

Responsible Use of AI in Policing thumbnail

Responsible Use of AI in Policing

Key initiatives to ensure the responsible and ethical use of AI in policing.

AI and AI-Related Use Case Library for Community-Oriented Policing Services thumbnail

AI and AI-Related Use Case Library for Community-Oriented Policing Services

Unlock value-driven AI use cases to transform your organization.

Fast-Track Your DERMS Business Case thumbnail

Fast-Track Your DERMS Business Case

Speed up the process to justify the need for a distributed energy resources management system (DERMS) solution.

Integrate Biomedical Device Management With IT thumbnail

Integrate Biomedical Device Management With IT

A programmatic approach to enhancing security, efficiency, and collaboration.

Prepare to Negotiate Your Generative AI Vendor Contract thumbnail

Prepare to Negotiate Your Generative AI Vendor Contract

Build risk awareness: You can’t begin to negotiate until you understand where your real risk points are.

Deploy AIOps to Improve IT Operations thumbnail

Deploy AIOps to Improve IT Operations

Transform your organization and revolutionize IT Operations by fostering a data-driven approach.

Develop an Exponential IT Roadmap thumbnail

Develop an Exponential IT Roadmap

Evolve IT to harness unprecedented opportunities in the era of exponential technologies.

Use ChatGPT Wisely to Improve Productivity thumbnail

Use ChatGPT Wisely to Improve Productivity

The AI will mostly beat you to an answer. But is it valid? Ask better questions.

Interoperability: The True Power Behind the Digital Front Door thumbnail

Interoperability: The True Power Behind the Digital Front Door

What the Fast Healthcare Interoperability Resources mandate means for global digital health trends, and eight key insights into unlocking the full potential of the digital front door.

Build Your AI Business Case thumbnail

Build Your AI Business Case

Approach AI with your eyes wide open.

Digital Use Case Library for Oil & Gas thumbnail

Digital Use Case Library for Oil & Gas

Identify the potential digital use cases to transform your organization.

AI-Powered Precision Medicine to Improve Patient Outcomes thumbnail

AI-Powered Precision Medicine to Improve Patient Outcomes

A framework to validate the accuracy, safety, and effectiveness of AI in patient care.

Develop a Fit-for-Purpose IT Financial Taxonomy thumbnail

Develop a Fit-for-Purpose IT Financial Taxonomy

Take the first step in getting your IT financial data house in order.

Responsible AI Primer and Playbook for Public Health and Healthcare Organizations thumbnail

Responsible AI Primer and Playbook for Public Health and Healthcare Organizations

Leverage the power of AI to improve individual and population health outcomes.

Promote Data Literacy in Your Organization thumbnail

Promote Data Literacy in Your Organization

Accelerate the uplift of data literacy by breaking down data management concepts into personas with defined learning objectives.

Define Your Enterprise IT and Digital Services thumbnail

Define Your Enterprise IT and Digital Services

Grow beyond the IT department that builds solutions and become the business partner that delivers value.

Real-Time Transportation Visibility (Logistic Visibility Systems) thumbnail

Real-Time Transportation Visibility (Logistic Visibility Systems)

Whenever and wherever your supply chain is traveling, real-time visibility is the telescopic tower you can use to view its current state.      

Supply Chain as a Service thumbnail

Supply Chain as a Service

How will supply chain as a service remodel the retail and wholesale industry?

Simplify Your Journey to Become a Digital Government by Building Cloud Proficiency thumbnail

Simplify Your Journey to Become a Digital Government by Building Cloud Proficiency

Leverage lessons learned in the form of a cloud proficiency assessment.

Build an Information Security Strategy for Small Enterprises thumbnail

Build an Information Security Strategy for Small Enterprises

Small enterprises need a security strategy just like any other sized enterprise.

Pharmaceutical Manufacturing Industry Reference Architecture thumbnail

Pharmaceutical Manufacturing Industry Reference Architecture

Business capability maps, value streams, and strategy maps for the Pharmaceutical Industry.

Food & Beverage Manufacturing Industry Reference Architecture thumbnail

Food & Beverage Manufacturing Industry Reference Architecture

Business capability maps, value streams, and strategy maps for the Food & Beverage Industry.

Chemical Manufacturing Industry Reference Architecture thumbnail

Chemical Manufacturing Industry Reference Architecture

Business capability maps, value streams, and strategy maps for the Chemical Industry.

AI Impact on Customer-Facing Value Chains in Banks thumbnail

AI Impact on Customer-Facing Value Chains in Banks

Reshaping old business capabilities into new AI-powered value chains.

Build an Information Security Strategy thumbnail

Build an Information Security Strategy

Align the information security strategy to organizational goals and risks to create value.

Assess the Value Drivers Within Your Solutions thumbnail

Assess the Value Drivers Within Your Solutions

Implement a balanced value measurement framework to align product roadmaps and projects with enterprise goals.

Autonomous Technologies in Manufacturing thumbnail

Autonomous Technologies in Manufacturing

Elevate your operations through the transformative power of autonomous technologies.

Modern CIS Solutions Powered by AI thumbnail

Modern CIS Solutions Powered by AI

Market Trends and Buyers Guide for Utilities

Improve Healthcare Technology Outsourcing Success thumbnail

Improve Healthcare Technology Outsourcing Success

Leading practices and considerations for outsourcing IT to managed service providers.

Generative AI in Digital Twins thumbnail

Generative AI in Digital Twins

Explore opportunities to enhance precision, predictability, and progress in the manufacturing industry.

Conduct an AI Privacy Risk Assessment thumbnail

Conduct an AI Privacy Risk Assessment

Navigate AI privacy and data concerns with a comprehensive privacy impact assessment.

Practical Use Cases for AI in Fleet Management thumbnail

Practical Use Cases for AI in Fleet Management

Using AI to turbocharge your fleet management services.

Protecting PII When Using AI in Banks thumbnail

Protecting PII When Using AI in Banks

The sooner you protect, the safer you are.

What is an IT operating model visualization? thumbnail

What is an IT operating model visualization?

Demonstrate how IT continuously enables value for the organization.

Virtual Health Playbook: Evaluate and Expand a Virtual Health Practice thumbnail

Virtual Health Playbook: Evaluate and Expand a Virtual Health Practice

Go virtual to increase revenue, expand care options, and improve patient satisfaction.

Applications Priorities 2024 thumbnail

Applications Priorities 2024

Five initiatives that help applications leaders optimize their application portfolio and teams in 2024.

Infrastructure & Operations Priorities 2024 thumbnail

Infrastructure & Operations Priorities 2024

Approach innovation and change with realism and responsibility.

Security Priorities 2024 thumbnail

Security Priorities 2024

Prepare your organization to respond to an evolving threat landscape.

What are CIO priorities in 2024? thumbnail

What are CIO priorities in 2024?

Harness AI to launch exponential IT value creation.

Develop and Implement a Security Incident Management Program thumbnail

Develop and Implement a Security Incident Management Program

Create a scalable incident response program without breaking the bank.

Build Your AI Strategic Roadmap thumbnail

Build Your AI Strategic Roadmap

Transforming the organization with AI.

Govern Microsoft 365 thumbnail

Govern Microsoft 365

You bought it. Use it right.

What is a data architecture roadmap? thumbnail

What is a data architecture roadmap?

Optimizing data architecture requires a plan, not just a data model.

Design Your IT Organization for the Future thumbnail

Design Your IT Organization for the Future

Deliver on your most critical objectives with a strategically aligned IT structure.

Leverage Gen AI to Improve Your Test Automation Strategy thumbnail

Leverage Gen AI to Improve Your Test Automation Strategy

Create an exponential return by integrating AI-enhanced practices into your quality assurance program.

Manage Your Capacity to Increase Your Availability thumbnail

Manage Your Capacity to Increase Your Availability

Maximize availability through proactive capacity management.

What is IT governance optimization for dynamic decision-making? thumbnail

What is IT governance optimization for dynamic decision-making?

Optimize governance to align with how your organization functions.

Exponential IT Keynote thumbnail

Exponential IT Keynote

As technology moves exponentially, so must your entire organization – led by IT.

Align Backups With Your Data Protection Requirements thumbnail

Align Backups With Your Data Protection Requirements

Making a copy of your data does not always result in data protection.

Implement Hardware Asset Management thumbnail

Implement Hardware Asset Management

Build a process to track assets across their entire lifecycle.

Build a Service Desk Consolidation Strategy thumbnail

Build a Service Desk Consolidation Strategy

A consolidated service desk not only drives more efficient service but is the foundation for optimization and innovation.

Get Started With AI in Requirements Management thumbnail

Get Started With AI in Requirements Management

Leverage AI to improve your requirements practices, not replace them.

Build a Regular CEO IT Update Package thumbnail

Build a Regular CEO IT Update Package

Be prepared for your most important meetings with your most important stakeholder.

Higher Education Industry Reference Architecture thumbnail

Higher Education Industry Reference Architecture

Business capability maps, value streams, strategy maps, solution architectures, and a catalog of resources for higher education.

Insurtech Innovations Buyers Guide thumbnail

Insurtech Innovations Buyers Guide

Insurtechs are driving the future of the insurance industry.

Take a Holistic Approach to IT Financial Management thumbnail

Take a Holistic Approach to IT Financial Management

Foster meaningful conversations about IT spending to drive the best business decisions.

Build a Data-Driven Workforce Plan: A Critical CIO Exercise thumbnail

Build a Data-Driven Workforce Plan: A Critical CIO Exercise

Take the guesswork out of your IT workforce equation.

Address Security and Privacy Risks for Generative AI thumbnail

Address Security and Privacy Risks for Generative AI

AI risk mitigation starts with an acceptable use policy.

Build an Automation Roadmap to Streamline Security Processes thumbnail

Build an Automation Roadmap to Streamline Security Processes

You can’t defend against today’s automated attacks with slow and manual processes.

Develop a Flexible IT Funding Model thumbnail

Develop a Flexible IT Funding Model

Unlock the right funding for the right initiative at the right time.

Deliver Customer Value by Building Digital Trust thumbnail

Deliver Customer Value by Building Digital Trust

Trust-enabled digital services are key to successful adoption of rapidly evolving technologies.

Business Vision Diagnostic – Annual IT Improvement Program thumbnail

Business Vision Diagnostic – Annual IT Improvement Program

Convert your Business Vision Diagnostic results into a focused IT program to enhance business satisfaction.

Maximize the Value of IT Across Enterprise Portfolios thumbnail

Maximize the Value of IT Across Enterprise Portfolios

Optimize digital portfolios across multiple product or service lines to maximize value for your organization.

Select a Security Outsourcing Partner thumbnail

Select a Security Outsourcing Partner

Outsource the right functions to secure your business.

Improve Ransomware Resilience for Healthcare thumbnail

Improve Ransomware Resilience for Healthcare

Prevent incursions and defend against ransomware attacks.

Assess Infrastructure Readiness for Digital Transformation thumbnail

Assess Infrastructure Readiness for Digital Transformation

Unlock the full potential of your infrastructure with a digital transformation strategy, and clear the barriers to success.

Improve IT Team Effectiveness thumbnail

Improve IT Team Effectiveness

Implement the four critical factors required for all high-performing teams.

Build Your IT Cost Optimization Roadmap thumbnail

Build Your IT Cost Optimization Roadmap

Improve cost-to-value in a sustainable manner.

Establish Effective Security Governance & Management thumbnail

Establish Effective Security Governance & Management

The key is in stakeholder interactions, not policy and process.

Build Your Enterprise Innovation Program thumbnail

Build Your Enterprise Innovation Program

Transform your business by adopting the culture and practices that drive innovation.

Develop Your Value-First Business Process Automation Strategy thumbnail

Develop Your Value-First Business Process Automation Strategy

As you scale your business automations, focus on what matters most.

Using Supply Chain Control Tower for Competitive Differentiation thumbnail

Using Supply Chain Control Tower for Competitive Differentiation

Implement a supply chain control tower and put your worries to rest.

Build a Strategic Infrastructure Roadmap thumbnail

Build a Strategic Infrastructure Roadmap

Building a strategic infrastructure roadmap is a business-driven exercise, not just a technical one.

Achieve IT Spend & Staffing Transparency thumbnail

Achieve IT Spend & Staffing Transparency

Lay a foundation for meaningful conversations with the business.

Establish High-Value IT Performance Dashboards and Metrics thumbnail

Establish High-Value IT Performance Dashboards and Metrics

Spend less time struggling with visuals and more time communicating about what matters to your executives.

Set Meaningful Employee Performance Measures thumbnail

Set Meaningful Employee Performance Measures

Set holistic measures to inspire employee performance.

Understand Sustainability Compliance in Chemical Manufacturing thumbnail

Understand Sustainability Compliance in Chemical Manufacturing

Revolutionize chemical manufacturing and simplify sustainability reporting.

Effectively Manage CxO Relations thumbnail

Effectively Manage CxO Relations

Make relationship management a daily habit with a personalized action plan.

Effective IT Communications thumbnail

Effective IT Communications

Empower IT employees to communicate well with any stakeholder across the organization.

Maximize the Frontline Experience: The Human Side of Technology in Policing thumbnail

Maximize the Frontline Experience: The Human Side of Technology in Policing

Focus on human-centered design to enhance the frontline experience.

Addressing the Cybersecurity Talent Shortage in Government thumbnail

Addressing the Cybersecurity Talent Shortage in Government

The role of culture, workforce development strategy, and AI in maturing security programs within federal government departments and agencies.

Leverage Digital Signage for a Better Passenger Experience thumbnail

Leverage Digital Signage for a Better Passenger Experience

Build customer loyalty with immersive passenger experiences.

Present Security to Executive Stakeholders thumbnail

Present Security to Executive Stakeholders

Learn how to communicate security effectively to obtain support from decision makers.

Adopt an Exponential IT Mindset thumbnail

Adopt an Exponential IT Mindset

How CIOs will thrive in the era of autonomization.

Build an IT Risk Taxonomy thumbnail

Build an IT Risk Taxonomy

If integrated risk is your destination, your IT risk taxonomy is the road to get you there.

Mainframe Modernization for Retail Banking thumbnail

Mainframe Modernization for Retail Banking

A strategy for modernizing mainframe systems to meet the needs of modern retail banking.

Non-Durable Goods Manufacturing Industry Reference Architecture thumbnail

Non-Durable Goods Manufacturing Industry Reference Architecture

Business capability maps, value streams, and strategy maps for the non-durable goods manufacturing industry.

Establish a Sustainable ESG Reporting Program thumbnail

Establish a Sustainable ESG Reporting Program

Strengthen corporate performance by implementing a holistic and proactive ESG reporting framework.

Navigate the Digital ID Ecosystem to Enhance Customer Experience thumbnail

Navigate the Digital ID Ecosystem to Enhance Customer Experience

Beyond the hype: How can it help you become more customer-focused?

Develop a Targeted Flexible Work Program for IT thumbnail

Develop a Targeted Flexible Work Program for IT

Select flexible work options that balance organizational and employee needs to drive engagement and improve attraction and retention.

Build Your Enterprise Application Implementation Playbook thumbnail

Build Your Enterprise Application Implementation Playbook

Your implementation doesn’t start with technology, but with an effective plan that the team can align on.

Formalize Your Digital Business Strategy thumbnail

Formalize Your Digital Business Strategy

Stay relevant in an evolving digital economy.

Embrace the Inevitability of Multicloud thumbnail

Embrace the Inevitability of Multicloud

The heterogeneous ecosystem is worth it; you just need a cohesive strategy.

How CIOs Can Get Manufacturing Demand Planning Right thumbnail

How CIOs Can Get Manufacturing Demand Planning Right

Optimize demand planning to meet rapidly evolving customer needs.

Enable the Next-Generation Goods Transportation Management System thumbnail

Enable the Next-Generation Goods Transportation Management System

The time for transportation and logistics companies to modernize their TMS solutions is now.

Enable the Next-Generation Passenger Transit Management System thumbnail

Enable the Next-Generation Passenger Transit Management System

The time for transit companies to modernize their TMS solutions is now.

Assess Your Cybersecurity Insurance Policy thumbnail

Assess Your Cybersecurity Insurance Policy

Adapt to changes in the cyber insurance market.

Hire or Develop a World-Class CISO thumbnail

Hire or Develop a World-Class CISO

Find a strategic and security-focused champion for your business.

Discover the Building Blocks of a Unified Ecosystem thumbnail

Discover the Building Blocks of a Unified Ecosystem

Leveraging hyper-scale technology platforms to enhance the value of services.

State of Hybrid Work in IT thumbnail

State of Hybrid Work in IT

When tech giants can’t agree and best practices change by the minute, forge your own path to your next normal.

The State of Black Professionals in Tech thumbnail

The State of Black Professionals in Tech

Keep inclusion at the forefront to gain the benefits from diversity.

Harness Configuration Management Superpowers thumbnail

Harness Configuration Management Superpowers

Create a configuration management practice that will provide ongoing value to the organization.

Create a Data Management Roadmap thumbnail

Create a Data Management Roadmap

Enhance your data management program with our simplified framework.

CIO Priorities 2023 thumbnail

CIO Priorities 2023

Engage cross-functional leadership to seize opportunity while protecting the organization from volatility.

Infrastructure and Operations Priorities 2023 thumbnail

Infrastructure and Operations Priorities 2023

Navigate the liminal space between threats and opportunities.

Security Priorities 2023 thumbnail

Security Priorities 2023

Secure your organization post pandemic.

Build Resilience Against Ransomware Attacks thumbnail

Build Resilience Against Ransomware Attacks

Prevent ransomware incursions and defend against ransomware attacks.

Wholesale Industry Business Reference Architecture thumbnail

Wholesale Industry Business Reference Architecture

Business capability maps, value streams, and strategy maps for the wholesale industry.

Take Action on Service Desk Customer Feedback thumbnail

Take Action on Service Desk Customer Feedback

Drive up CSAT scores by asking the right questions and effectively responding to user feedback.

Re-Envision Enterprise Printing thumbnail

Re-Envision Enterprise Printing

Don’t settle for printer consolidation; seek the elimination of print.

Define Requirements for Outsourcing the Service Desk thumbnail

Define Requirements for Outsourcing the Service Desk

Prepare your RFP for long-term success, not short-term gains.

Elevate Your Vendor Management Initiative thumbnail

Elevate Your Vendor Management Initiative

Transform your VMI from tactical to strategic to maximize its impact and value.

Make Your IT Governance Adaptable – Financial Services thumbnail

Make Your IT Governance Adaptable – Financial Services

Build agility into your governance to stay in pace with change.

Choose Your Mobile Platform and Tools thumbnail

Choose Your Mobile Platform and Tools

Maximize the value of your mobile investments by prioritizing technology decisions on user experience, business priorities, and system quality.

Design Your Cloud Operations thumbnail

Design Your Cloud Operations

It’s “day two” in the cloud. Now what?

Develop and Deploy Security Policies thumbnail

Develop and Deploy Security Policies

Enhance your overall security posture with a defensible and prescriptive policy suite.

Build an ITSM Tool Implementation Plan thumbnail

Build an ITSM Tool Implementation Plan

Plan ahead with a step-by-step approach to ensure the tool delivers business value.

Shopping in the Metaverse thumbnail

Shopping in the Metaverse

Identify and understand the metaverse commerce shopping impacts on retail value streams.

The ESG Imperative and Its Impact on Organizations thumbnail

The ESG Imperative and Its Impact on Organizations

Enable an active response to changing conditions.

The Retail Store of the Future thumbnail

The Retail Store of the Future

How the retail store is transforming to meet customer needs.

Build a Service-Based Security Resourcing Plan thumbnail

Build a Service-Based Security Resourcing Plan

Every security program is unique; resourcing allocations should reflect this.

Build an Effective Data Retention Program thumbnail

Build an Effective Data Retention Program

Treat the data risks that will derail your retention schedule

Get the Most Out of Your SAP thumbnail

Get the Most Out of Your SAP

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Get the Most Out of Workday thumbnail

Get the Most Out of Workday

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Jump Start Your Vendor Management Initiative thumbnail

Jump Start Your Vendor Management Initiative

Create and implement a vendor management framework to begin obtaining measurable results in 90 days.

Build a Security Compliance Program thumbnail

Build a Security Compliance Program

Cost-effective compliance is possible.

Durable Goods Industry Business Reference Architecture thumbnail

Durable Goods Industry Business Reference Architecture

Capability maps, value streams, and strategy maps for durable goods manufacturers.

Build a Zero Trust Roadmap thumbnail

Build a Zero Trust Roadmap

Leverage an iterative and repeatable process to apply zero trust to your organization.

The Future of Omnichannel Retail thumbnail

The Future of Omnichannel Retail

An industry strategic foresight trends report.

Secure Operations in High-Risk Jurisdictions thumbnail

Secure Operations in High-Risk Jurisdictions

Security assessments often omit jurisdictional risks. Are your assets exposed?

Recruit and Retain More Women in IT thumbnail

Recruit and Retain More Women in IT

Gender diversity is directly correlated to IT performance.

Create and Implement an IoT Strategy thumbnail

Create and Implement an IoT Strategy

IT leaders play a key role in implementing IoT successfully.

Enterprise Architecture Trends thumbnail

Enterprise Architecture Trends

Supporting executives to digitally transform the organization while realizing additional efficiencies at the enterprise level.

Private Equity and Venture Capital Industry Business Reference Architecture thumbnail

Private Equity and Venture Capital Industry Business Reference Architecture

Business capability maps, value streams, and strategy maps for the Private Equity and Venture Capital Industry.

Develop an IT Asset Management Strategy thumbnail

Develop an IT Asset Management Strategy

Define your business-aligned approach to ITAM.

Sports League Business Reference Architecture thumbnail

Sports League Business Reference Architecture

Business Capability Maps, Value Streams, and Strategy Maps for Sports Leagues.

Healthcare Services Industry Business Reference Architecture thumbnail

Healthcare Services Industry Business Reference Architecture

Capability maps, value streams, and strategy maps for healthcare services organizations.

Drive Business Value With Off-the-Shelf AI thumbnail

Drive Business Value With Off-the-Shelf AI

A practical guide to ensure return on your off-the-shelf AI investment

Satisfy Digital End Users With Low- and No-Code thumbnail

Satisfy Digital End Users With Low- and No-Code

Extend IT, automation, and digital capabilities to the business with the right tools, good governance, and trusted organizational relationships.

The Future of Casino-as-a-Platform thumbnail

The Future of Casino-as-a-Platform

An industry strategic foresight trends report.

Security Priorities 2022 thumbnail

Security Priorities 2022

Securing the workforce in the remote environment.

Drive Successful Sourcing Outcomes With a Robust RFP Process thumbnail

Drive Successful Sourcing Outcomes With a Robust RFP Process

Leverage your vendor sourcing process to get better results.

What is an IT risk management program? thumbnail

What is an IT risk management program?

Mitigate the IT risks that could negatively impact your organization.

Into the Metaverse thumbnail

Into the Metaverse

How IT can prepare for the new digital world.

Accelerate Through Digital Fan Engagement thumbnail

Accelerate Through Digital Fan Engagement

An Industry Digital Strategy Opportunity Report

Prepare an Actionable Roadmap for Your PMO thumbnail

Prepare an Actionable Roadmap for Your PMO

Turn planning into action with a realistic PMO timeline.

IT Talent Trends 2022 thumbnail

IT Talent Trends 2022

The last two years were a great experiment … but it’s not over yet. Incorporate new ways of working into your business to build and keep the best team.

Sports Entertainment Industry Business Reference Architecture thumbnail

Sports Entertainment Industry Business Reference Architecture

Capability maps, value streams, and strategy maps for sports entertainment organizations.

Build a Winning Business Process Automation Playbook thumbnail

Build a Winning Business Process Automation Playbook

Optimize and automate your business processes with a user-centric approach.

Infrastructure & Operations Priorities 2022 thumbnail

Infrastructure & Operations Priorities 2022

Benefit realization, resource, and risk optimization for I&O leaders

CIO Priorities 2022 thumbnail

CIO Priorities 2022

Priorities to compete in the digital economy.

Make Your IT Governance Adaptable thumbnail

Make Your IT Governance Adaptable

Governance isn’t optional, so keep it simple and make it flexible.

Reduce Risk With Rock-Solid Service-Level Agreements thumbnail

Reduce Risk With Rock-Solid Service-Level Agreements

Hold service providers more accountable to their contractual obligations with meaningful SLA components and remedies.

Health Insurance Industry Reference Architecture thumbnail

Health Insurance Industry Reference Architecture

Capability maps, value streams, and strategy maps for health insurance organizations.

Discover High-Value Fan Experiences thumbnail

Discover High-Value Fan Experiences

Keep sports fans loyal and engaged in the game by transforming the experience with technology.

Assess and Govern Identity Security thumbnail

Assess and Govern Identity Security

Strong identity security and governance are the keys to the zero-trust future.

2022 Tech Trends thumbnail

2022 Tech Trends

Enabling the digital economy and supporting the CEO for growth.

Determine the Future of Microsoft Project in Your Organization thumbnail

Determine the Future of Microsoft Project in Your Organization

View your task management, project management, and project portfolio management options through the lens of M365.

Mergers & Acquisitions: The Sell Blueprint thumbnail

Mergers & Acquisitions: The Sell Blueprint

For IT leaders who want to have a role in the transaction process when their business is engaging in an M&A sale or divestiture.

Mergers & Acquisitions: The Buy Blueprint thumbnail

Mergers & Acquisitions: The Buy Blueprint

For IT executives who want to be a leader in the M&A transaction process when their business is pursuing a potential acquisition.

Deliver Digital Products at Scale thumbnail

Deliver Digital Products at Scale

Deliver value at the scale of your organization through defining enterprise product families.

Select Your Data Platform thumbnail

Select Your Data Platform

Make complex tasks simple by applying proven methodology.

Mature Your Privacy Operations thumbnail

Mature Your Privacy Operations

You’ve mastered the basics, but there are additional risk, data, and measurement tasks to complete.

Hospital Industry Reference Architecture thumbnail

Hospital Industry Reference Architecture

Capability maps, value streams, and strategy maps for hospitals.

Modernize Lottery Channels Through iLottery Selection thumbnail

Modernize Lottery Channels Through iLottery Selection

Leverage iLottery to modernize lottery channels, allowing your organization to reach more players and drive more revenue.

Embrace a Sportsbook to Drive Fan Experience and Engagement thumbnail

Embrace a Sportsbook to Drive Fan Experience and Engagement

Unlocking revenue and fan opportunities through sports betting.

Integrated Casino Industry Reference Architecture thumbnail

Integrated Casino Industry Reference Architecture

Capability maps, value streams, and strategy maps for integrated casinos.

Understand the Data and Analytics Landscape thumbnail

Understand the Data and Analytics Landscape

Optimize your data and analytics environment.

Hotel Industry Reference Architecture thumbnail

Hotel Industry Reference Architecture

Capability maps, value streams, and strategy maps for hotels.

Build a Business-Aligned IT Strategy thumbnail

Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

Get the Most Out of Your HRMS thumbnail

Get the Most Out of Your HRMS

In today’s connected world, continuous optimization of enterprise applications to realize your digital strategy is key.

Mentoring for Agile Teams thumbnail

Mentoring for Agile Teams

Because Agile transformations can be difficult to navigate on your own.

Embed Privacy and Security Culture Within Your Organization thumbnail

Embed Privacy and Security Culture Within Your Organization

Drive employee engagement with privacy and security via governance and process integration.

Increase Grant Application Success thumbnail

Increase Grant Application Success

Enhance your organization's grant writing process.

Build an Application Department Strategy thumbnail

Build an Application Department Strategy

Delivering value starts with embracing what your department can do.

Automate Testing to Get More Done thumbnail

Automate Testing to Get More Done

Drive software delivery throughput and quality confidence by extending your automation test coverage.

Implement Risk-Based Vulnerability Management thumbnail

Implement Risk-Based Vulnerability Management

Get off the patching merry-go-round and start mitigating risk!

Get the Most Out of Your ERP thumbnail

Get the Most Out of Your ERP

In today’s connected world, the continuous optimization of enterprise applications to realize your digital strategy is key.

Create a Work-From-Anywhere Strategy thumbnail

Create a Work-From-Anywhere Strategy

Ensure short-term survivability while working toward near-term innovation.

Identify the Components of Your Cloud Security Architecture thumbnail

Identify the Components of Your Cloud Security Architecture

Security in the cloud requires solutions, not speculation.

Recruit and Retain People of Color in IT thumbnail

Recruit and Retain People of Color in IT

Good business, not just good philanthropy.

Build a Chatbot Proof of Concept thumbnail

Build a Chatbot Proof of Concept

Create value for your business with your chatbot implementation.

Win More Grant Funding Opportunities thumbnail

Win More Grant Funding Opportunities

Enhance your tribal nation’s grant application process.

Master the Public Cloud IaaS Acquisition Models thumbnail

Master the Public Cloud IaaS Acquisition Models

Technically, most platforms are similar; however, their procurement models vary significantly. Learn the differences, save on costs, and reduce risk.

Secure Your High-Risk Data thumbnail

Secure Your High-Risk Data

Develop a comprehensive data security plan.

Take Control of Cloud Costs on AWS thumbnail

Take Control of Cloud Costs on AWS

Change the way you work to get full value from the cloud.

Kick-Start an Esports Initiative at Your Casino thumbnail

Kick-Start an Esports Initiative at Your Casino

Esports initiative success depends on achieving integration into the existing casino ecosystem.

Kick-Start IT-Led Business Innovation thumbnail

Kick-Start IT-Led Business Innovation

Innovate now – formalize later! Digital transformation won't wait.

Implement Desktop Virtualization and Transition to Everything as a Service thumbnail

Implement Desktop Virtualization and Transition to Everything as a Service

From VDI to DaaS, desktop virtualization is back. Choose the right solution, then develop an implementation plan that balances user experience, infrastructure complexity, and total cost.

Build or Refresh the WLAN thumbnail

Build or Refresh the WLAN

Don’t gamble with your wireless network; enhance guest experience with an efficient and reliable WLAN.

IT Project Management Lite thumbnail

IT Project Management Lite

A quick start tool and guide to managing IT projects.

Establish an Effective System of Internal IT Controls to Mitigate Risks thumbnail

Establish an Effective System of Internal IT Controls to Mitigate Risks

The only thing worse than a lack of control is the illusion of control.

Establish a Service-Based Costing Model thumbnail

Establish a Service-Based Costing Model

Not knowing your costs is an expense you can’t afford.

Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery thumbnail

Outsource IT Infrastructure to Improve System Availability, Reliability, and Recovery

There are very few IT infrastructure components you should be housing internally – outsource everything else.

Manage Stakeholder Relations thumbnail

Manage Stakeholder Relations

Make proper stakeholder management a habit.

Create a Customized Big Data Architecture and Implementation Plan thumbnail

Create a Customized Big Data Architecture and Implementation Plan

Big data architecture is not your father’s data architecture.

Create a Game Plan to Implement Cloud Backup the Right Way thumbnail

Create a Game Plan to Implement Cloud Backup the Right Way

Optimize your backup initiative and mitigate the challenges of the cloud.

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